RETURN POLICY

Last updated April 09, 2019

Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason,
you may return it to us for an exchange only. Please see below for more
information on our return policy.

RETURN PROCESS

To return an item, please email customer service at [email protected]
to obtain a Return Merchandise Authorization (RMA) number. After receiving
a RMA number, place the item securely in its original packaging and Return
authorization code, and mail your return to the following address:

Furry Fandoms

Attn: Returns RMA #

14271 Jeffrey rd #441

Irvine, CA 92620 United States

Please note, you will be responsible for all return shipping charges.
We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will
process your
exchange. Please allow at least ten (10) days from the receipt of your item to
process your exchange.We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be exchanged: • all fabrics, fur, buckram, foam,
anything custom made or custom cut.
For defective or damaged products, please
contact us at the customer service number below to arrange a refund or exchange.

Please Note

• A 15% restocking fee will be charged for all returns. • Sale items are FINAL SALE
and cannot be returned. • Must be unused, unopened, & with all original packaging
in tact.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
(714) 702-5114
[email protected]

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